Powerful tips for customer service and effective communication by Sherry.

Hello, I am told that you are my new banker. It keeps on changing every six months. Can you help me I don’t have internet banking password? I need to pay an amount to my friend, she is in Bangalore and waiting for me, her college fees are due and today is the last date to submit. Sure Mam, I replied, asked for her debit card no. and helped her

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